Data Protection Policy

Table of contents

  1. Data Protection Policy
  2. Data security
  3. Scope of the data collection and recording
  4. Forwarding of personal customer information to the service provider
  5. Credit card data or other payment data
  6. Linked websites
  7. Data collection through the use of Google-Analytics
  8. Social Plugins of Facebook
  9. Specific use of data
  10. Jurisdiction and court of law
  11. Language of negotiation
  12. Right to information and right of withdrawal

1. Data Protection Policy

SNOWELL takes the protection of your personal data very seriously. At this juncture, we would like to inform you about data protection in our company. Of course, we adhere to the legal requirements of the Liechtenstein data protection law (called DSG) and the European data protection regulations.

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2. Data security

SNOWELL is owner and operator of the web-portal www.snowell.com and the SNOWELL App. SNOWELL operates a web-based reservation system for the pre-booking of winter sports equipment and outfits as well as additional products. SNOWELL uses an encrypted connection “SSL” (Secure Socket Layer), which encodes your personal data by means of a digital security system and transfers it to us.

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3. Scope of the data collection and recording

Generally, you can visit our website and our App without having to leave personal information. In order to provide our service, we require personal customer information for the processing of a reservation: first name, surname, address, country of origin, language, telephone number, e-mail address. The providing of additional details per person (first name, surname, age, height, shoe size, weight, skiing skills and head circumference) when choosing the rental equipment is partly optional. After successful completion of the reservation, the customer data is secured and the reservation is later deleted in compliance with taxation and commercial regulations.

First name, surname, address, country of origin, language, telephone number and e-mail address are recorded in a personal customer account so that the customer does not have to re-enter the address data when making a further reservation. This data is not used for any other purpose by SNOWELL or by THIRD PARTIES.

When you have registered your e-mail address for our Newsletter, we shall inform you about our products and special offers. You may opt-out of this Newsletter at any time by sending an e-mail to info@snowell.com SNOWELL solely uses the e-mail address for its own purposes. It shall not be sold, rented or made available to third parties.

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4. Forwarding of personal customer information to the service provider

The actual rental agreement exists exclusively between the customer and the respective sports shop and comes into force upon collection of the rental equipment and/or the use of the additional products respectively.

The following information from the reservation with SNOWELL shall be forwarded to the sports shop solely for the purposes of preparing the rental agreement and the rental equipment/additional products: first name, surname, address, country of origin, chosen products as well as the corresponding additional details such as first name, surname, age, height, shoe size, weight, skiing skills and head circumference. The sports shop requires this customer information to make sure that the reserved products are provided to the right person and to identify you as the customer. The information in the rental agreement is subject to the data protection policy of the respective sports shop.

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5. Credit card data or other payment data

SNOWELL works closely with the internationally successful company SIX Payment Services (Saferpay) based in Switzerland with regard to payment methods. An encoded SSL connection is made to SIX Payment Services (Saferpay) during payment of the reservation. The entering of credit card information or the respective payment information takes place therefore on the SIX Payment Services (Saferpay) website. SNOWELL is a PCI DSS certified company and as a result does not save ANY payment information itself. SNOWELL has found a good partner in SIX Payment Services (Saferpay) which has over 30 years of experience in cashless payments.

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6. Linked websites

SNOWELL would like to inform you that this data protection policy applies exclusively to the SNOWELL website and SNOWELL App. Should you surf further to a website from the SNOWELL website / SNOWELL App via a linked to a linked website/App, the data protection policy of the respective linked website/App applies. SNOWELL does not have any influence on the data protection policies of foreign or link websites/Apps, also when the SNOWELL team places a lot of value on the seriousness of the linked websites/Apps.

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7. Data collection through the use of Google-Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses so-called “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to a Google server in the USA and are saved there. Google uses this information for the purpose of evaluating your use of the website, compiling reports about website activity for website operators and for providing other services relating to website and internet usage. Insofar as this is required by law or where this data is processed by third parties on behalf of Google, Google shall transfer this information also to these third parties. This usage takes place on an anonymous basis or under pseudonyms. Therefore, Google shall under no circumstances connect your IP address with other data from Google Inc.

Further information can be acquired directly from Google:
http://www.google.com/intl/en/privacy/privacy-policy.html

You can prevent the installation of cookies by changing the appropriate settings on your browser software. Through the use of this website you declare your acceptance of the use of your data by Google in the manner described above and for the purpose previously named. Details can be found under Google Data Protection Overview.

The Deactivation Add-on for browsers from Google Analytics provides the website visitor with more control over which information to visited websites shall be recorded by Google Analytics.

Third party providers, including Google, place advertisements on websites on the internet. Third party providers, including Google, use cookies for the placing of advertisements on the basis of the previous visits of users on their website.

Users can deactivate the use cookies by Google, by selecting the page to deactivate Google advertisements. Alternatively, users can deactivate the use of cookies by third parties by selecting the page deactivate network advertisement initiatives .

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8. Social Plugins von Facebook

Social Plugins from Facebook are used on www.snowell.com in order to make the online shop more personal. Amongst other things, we use the "LIKE" button. This is a service from the American company Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA).

When you visit a page on www.snowell.com which contains such a plug-in your browser makes a connection to Facebook and the content shall be loaded from Facebook. Your visit to www.snowell.com can therefore also be traced by Facebook, if you have a Facebook account or if you have visited a page with Facebook social plug-ins once before. Furthermore, Facebook receives information directly from you if you use such a social plug-in (e.g. clicking on the LIKE button). This is necessary to share the information with your friends. Here, SNOWELL has no influence on the content of the plug-in and the information transfer to Facebook.

Facebook makes detailed information about the scope, nature, purpose and further processing of your data available in its Data protection notice . Here you also find continuative information about your rights and setting possibilities to protect your privacy on Facebook.

You can prevent Facebook from collecting information during your visit to www.snowell.com by logging out of Facebook and the deleting of a potentially created cookie beforehand.

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9. Specific use of data

We observe the principle of specific use of data and collect, handle, process and save your personal data only for the purpose for which you have made it available to us. The passing on of your personal data to third parties with your express approval shall not occur insofar as it is not necessary for the provision of the service or for the execution of the contract. The transfer of data to government institutions and authorities entitled to receive information shall only occur within the scope of the legal duty of disclosure or when disclosure is ordered by a court judgement.

We also take data protection within the company very seriously. Our employees and the service companies acting on our behalf are obliged to maintain confidentiality and to adhere to the data protection regulations.

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10. Jurisdiction and court of law

Liechtenstein law is exclusively applicable to all litigation in connection with or in relation to data protection at SNOWELL. The court of jurisdiction is Vaduz. A liability for SNOWELL which goes beyond the scope of the reservation is excluded.

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11. Language of negotiation

The language of negotiation for this data protection policy is German. All translations into other languages fulfil our intention to provide our customers with information. The contractually binding version is in German.

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12. Right to information and right of withdrawal

You have access to the information which we store about you at any time free of charge and without the need to provide reasons. You can have the data which we store about you blocked, corrected or deleted at any time. Please contact the address detailed below in this matter. We are available to answer more detailed questions about our data protection policy and regarding the processing of your personal data.

SNOWELL International AG
Gerhard Müller-Scheibelhofer
Duxgass 25 | FL-9494 Schaan
E-Mail: info@snowell.com
Telephone: +423 239 61 81

SNOWELL International AG, August 2011

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Booking information: © SNOWELL International AG | Duxgasse 25 | 9494 Schaan | Phone: +423 239 61 81 | Email: info@snowell.com